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Symbiotic AI Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

When and What data do we collect?

Symbiotic AI collects the following data:

  • Personal identification information (name, email address, title, company).
  • Browser and page data, including demographic data, city-level location, and device details.
  • Metadata from the browser related to website performance and latency including load times and events.
  • IP address
  • Behavior, such as clicking on buttons and scrolling
  • Cookies
  • User Google account information

Symbiotic AI collects this data after you have given your consent:

  • When you first enter the website by accepting our cookie policy
  • When you submit your information and consent into our contact form
  • When you enter your email and submit your consent into our mailing list form

How will we use your data?

Symbiotic AI collects your data so that we can:

  • Respond to your needs and direct you to the appropriate team.
  • Email you with updates on our products and company growth.
  • Monitor our website for bugs and issues to create a better experience for users.
  • Understand our users' demographic and technical resources to improve website performance.
  • Verify you are not a robot using Google's reCAPTCHA service

If you agree, Symbiotic AI will share your data with our partner companies so that they may offer you their products and services, including:

  • Google Ads
  • Google Search
  • Google reCAPTCHA

How do we store your data?

Symbiotic AI securely stores your data at Google data centers located around the world.

Symbiotic AI will keep your analytics data for 26 months (about 2 years). Once this time period has expired, we will delete your data. Data that has been obtained with your consent can be deleted upon request.

Marketing

Symbiotic AI would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing emails, you may always opt out at a later date. You have the right at any time to stop Symbiotic AI from contacting you for marketing purposes or giving your data to others.

What are your data protection rights?

Symbiotic AI would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access- You have the right to request Symbiotic AI for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Symbiotic AI correct any information you believe is inaccurate. You also have the right to request Symbiotic AI to complete the information you believe is incomplete.

The right to erasure - You have the right to request that Symbiotic AI erase your personal data.

The right to restrict processing - You have the right to request that Symbiotic AI restrict the processing of your personal data.

The right to object to processing - You have the right to object to Symbiotic AI's processing of your personal data.

The right to data portability - You have the right to request that Symbiotic AI transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@symbioticai.ca

Or write to us through our contact form.

Cookies

Cookies are text files placed on your computer to collect standard Internet log and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Symbiotic AI uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website.
  • Understanding technical issues and performance across devices.
What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality - Symbiotic AI uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and your geographic location. A mix of first-party and third-party cookies are used.
  • Advertising - Symbiotic AI uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Symbiotic AI sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies

You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites.

The Symbiotic AI website contains links to other websites. Our privacy policy applies only to our website; if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Symbiotic AI keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22 April 2024.

How to contact us

If you have any questions about Symbiotic AI's privacy policy or the data we hold about you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@symbioticai.ca

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Symbiotic AI has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Visit their Website: ICO.org

For Canadians:Priv.gc

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